Charlie's Childcare is committed to privacy for everyone and compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 which contain regulations designed to ensure that any data you provide us is processed fairly and lawfully with due care. The security of your data is important to us and we take care to use technical and organisational measures to prevent unauthorized or unlawful processing or disclosure.
Please, read this statement before using this website or submitting information on this website. The use of this website implicit agreement with this Privacy Statement. If you do not agree with this privacy statement, then please do not use this website. With respect to GDPR, Charlie's Childcare is complaint and you can request a copy of our Data Protection policy by emailing firstname.lastname@example.org In simplified form (greater detail is below), our Policy can be summarized as follows:
1) We may collect some information about you, as described in this Policy, but you control what you share. 2) We obtain your information when you fill in a form on our website, fill in a Facebook Form or provide the information personally in one of our facilities. 3) We collect personal information such as name, e-mail address and phone in order to contact you and provide information required. 4) We will not sell your personal information but may share such information with our suppliers in connection with providing the Services. 5) If we use a third party to assist us, they will be bound to protect your information. 6) We may collect and use anonymous information about our users in order to assess our website usage and improve our services. 7) You may receive some promotional correspondence and special offers from us. 8) You can have your data erased at any time. Follow the steps below in “Your Rights”
COLLECTION OF PERSONAL DATA
When you fill in a form on our website or on Facebook Form to request more information about our services, you must provide us with certain personal information such as name and email address. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses stored for client history only. Information we collect from you passively. We automatically collect certain information about you as you use the Services, including, without limitation, through cookies on the Charlie's Childcare website and in-app tracking when you use our Apps. This may include information about your device, your location, your Internet usage, and how you interact with the Services. This may include information about the way you use the Services, the parts of our Services you use and third party apps or websites you visit when you leave our Services. However, this information is anonymous Read more in Cookies Policy.
HOW WE USE YOUR PERSONAL DATA
By registering with Charlie's Childcare, you choose to share some information such as name, e-mail address and phone number. We will store the information provided on our CRM supplier’s software and share only with relevant suppliers (eg Google Analytics Data Analyst, PipeDream CRM)
Our team may contact you to provide the information required by phone or e-mail. We might request additional personal information to provide a specific service you are seeking some of which may be deemed as sensitive personal data to fulfil obligations under the law and our business partners/customers. This information will be retained as long as needed according with the service provided by Charlie's Childcare.
Any emails sent to us and any messages received through our online contact form are recorded and forwarded to the relevant section. The sender’s email address will remain visible to all staff tasked with dealing with the query.
THE ERASURE OF PERSONAL DATA
Your personal information is erased or where appropriate, or made anonymous, when the purpose of the communication no longer exists or the data processing is complete. Where applicable, relevant persona data will be given to an examination body (e.g QQI, ITEC) who will request this data in order to verify, document, accredit and/or send on to you your official certifications. If this is a matter of concern to you, you may make a request to us under the General Data Protection Acts using the mechanisms outlined in the next Section entitled 'Your Rights with Respect to Personal Data'.
YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION RULES (GDPR)
1) You have the right to retrieve a copy of your personal data at any given time 2) You have the right to transfer your date to another provider 3) You have the right to request the removal of your data ('right to be forgotten') 4) You have the right to request a restriction from processing your data 5) You have the right to withdraw your consent to our use of personal information at any time
If you wish to exercise your rights please send details of your request along with a photocopies of a recent bill (or similar) which show your name, address and a date no later than 3 months from the date you sent your request to:
GDPR Department Charlie's Childcare Gannon Park, Coast Rd, Robswalls Malahide, Co. Dublin Ireland
If you have any questions regarding this Privacy Statement, you can email us at email@example.com
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This data is anonymous and information so gathered is only used by us to improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
FACEBOOK CONVERSION TRACKING PIXEL
With your permission, our website utilises the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous.
This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.
Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians. Please click here if you would like to revoke your permission.